Social Media Monitoring, Listening and Analysis
“Social media monitoring, listening and analysis” is one of the most basic tools we use to develop social media strategy, and to know what your existing and potential customers think about you.
We will support you with our expertise in developing and sharing contents that will remain in your guests’ minds. With the right social media strategy, we not only increase loyalty of your existing guests, but we also reach new guests together.
You cannot tell your hotel and the experience it delivers with catalog shots and stock visuals! We do not want you to share your photo archive to manage your social media accounts! With our team, we produce all the effective content that needs to be created according to the communication strategy directly in the field!
We incorporate your guests into the social communication process, and we make your potential customers aware of the experience you deliver and the synergy of your hotel! We develop integrated projects with our animation team, and express your hotel’s “experience” highlight in the most effective way!
The first thing the potential guests, who prefer you or decide to purchase, will notice when they check your “social network accounts” is the number of “complaint” and dissatisfaction messages. We strengthen your reputation on social networks with our moderation and guest management!